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How to find the model number for your device

To find the correct remote control for your audiovisual device, you'll need to enter your model number. There are a few important points to keep in mind:

1). You can use the model number on the device, or the number on the remote control itself. Both will work.

2). It can be alphanumeric (i.e. letters and numbers), and also contain symbols and spaces. Please enter it in full as shown on the device.

3). If you know the model number but not the brand, search for it using our home page. This searches through every brand on the website, so you should be able to find it without knowing the brand if we have it in stock.


Finding the model number on a TV

For televisions, the first thing to look for is a name plate or sticker. This is usually on the back, but can also be on the side or underneath the TV.

In this example, the manufacturer is Panasonic and the model of the appliance is TX-L32C3B.

If you can't find the model number in this way, it's likely to be in the user manual or packaging if you have either of those available.

If neither of the above suggestions work, try to inspect all the surfaces of the TV and enter any numbers you find into the search box. Only the model number can be used to identify your remote (not the serial number or other tech specs), but sometimes they are not clearly labelled, so it's worth a try.

If in doubt, please contact us here via phone or e-mail and we'll do our best to help.

Finding the model number on a set-top box or similar

Finding the model number on a device other than a TV (such as a set-top box, Freeview box, Freesat box, Blu-Ray player or digital recorder) is similar to finding it on a TV.

There's likely to be a name plate or sticker somewhere either on the back, side or underneath the device. If you find one, look for the mention of a model number. If there's no mention, it's likely to be one of the biggest numbers, or the one closest to the brand name.

If you still can't find it, check the user manual or packaging if you have them available. Alternatively, please contact us.

Finding the model number on the remote control

Sometimes, the model number will be on the remote control if you have it available (i.e. if it's faulty and you're looking for a replacement).

Usually, it's found on the bottom of the remote near the brand logo, although it can also be found on the back, side and top depending on the brand.

If you can't find it in any of those locations, look inside the battery compartment. There is sometimes a sticker in there. It could be on the lid, or it may be underneath the batteries.

If so, try to look for something identified as the model number. It may be the first number or on the first line. If that doesn't work, try all of them. In this case, the model number is RC1900.

What do I do when I've found the model number?

When you've found it, please go to the page of the brand for your device and enter the model number into the search box.

You may already have it open. If not, you can find our complete list of brands here. You can also visit the home page which has a list of the most popular brands and also includes a search box that works with all brands available.

Any questions or concerns? Please get in touch!


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