Please note: We only ship within the United Kingdom and this includes England, Scotland, Wales and Northern Ireland and all surrounding Islands with valid UK postcodes. All stock items are dispatched the same/next working day and confirmation of dispatch is sent to all customers by e-mail. All orders are dispatched by Royal Mail's 24 Hour service as standard, this is a FREE delivery option and usually orders will arrive the within 1 working day once they have been dispatched. Please make sure you provide a valid UK postcode. Royal Mail deliver all our packages and will only post through the letter box, if a package does not fit through a letterbox and you are not in to receive the package then a card will be left at your address in order for you to re-arrange delivery or to collect from your local Royal Mail sorting office/depot. You should take the card to your local Royal Mail depot, a form of ID will be required when collecting from your depot. Please be aware no packages will be left in any location outside your property unless you have specifically instructed your local postman to do so. Please allow 5 working days before contacting us for non delivery of goods. Items not in stock will automatically be back-ordered this may take 5 to 20 working days, an e-mail will be sent confirming the status of your order if it has been back-ordered. Please note: We are an on-line web shop and pre-paid/pre-ordered remote controls can be collected from our office during office hours. Please call to confirm availability and to create an order prior to coming to our office.
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